Privacy Policy

The terms “we” or “us” refer to Lyric Opera of the North, which is the operator of the loonopera.org web site (the “Site”). The terms “you” or “your” refer to you the web site visitor. This privacy policy applies to transactions that are processed and data that is gathered on the Site, and does not apply to any other transactions, information, web site or Internet, telephone or offline point of contact between us and you.

Your Acceptance of this Privacy Policy

By visiting the Site and/or providing us with information you signify your acceptance of the practices that are described in this privacy policy and you consent to receive emails, as described below in this privacy policy. Lyric Opera of the North reserves the right to modify this privacy policy so you should periodically review it for changes.

Keeping Your Information Secure

The security of your personally identifiable information is important to us. We use Authorize.net to help protect the security of your purchase transactions and donations. Your contact and financial information is encrypted when it is transmitted to us over the internet. We do not save credit card information after the transaction.

How do We use Your Personally Identifiable Information?

Processing Online Purchases or Donations: We use your personally identifiable information to help us efficiently perform your online transactions, to perform quality assurance, sales analyses and other business analyses, and to contact you in connection with events for which you order tickets (including event confirmations, changes and cancellations). We may provide your information to your credit card issuer or to credit card processors for their use in processing your purchase transactions. We may also share your information with third party service providers who we may retain to help us process or fulfill your transactions. If we share your information with such third party service providers we will require them to enter into agreements with us regarding the confidential handling of your information.

Other Non-Profit Organizations

We will not share your information with other non-profit organizations. 

How Do We Use Demographic Information?

We may use your demographic information to perform quality assurance, sales analyses and other business analyses, or to tailor the Site and communications to your interests. 

Contacting You by Email

The email address that you provide to us may be used to contact you for the purposes of ticket confirmation, donation acknowledgement, and updated information pertaining to performances for which you have purchased tickets. By submitting an email address to us, you agree that we may also send promotional emails to that address until you notify us that you do not wish to receive them. After you have registered and established an account on the Site, you may email us through the site to tell us not to use your email address to send you promotional emails. It may take up to two weeks to implement a change in your email preferences. If we are required by law to notify you that the security of your personal identifiable information has been compromised, then you agree that we may give you such notice at the email address you provide to us rather than by regular mail.

Contact Information

If you have any questions or concerns about this Privacy Policy or would like to contact us regarding the information you have submitted to us, you can contact us at the following addresses:

By email:
info@loonopera.org

By Mail:
Lyric Opera of the North
525 S. Lake Avenue, Suite 102
Duluth, MN 55802